Most companies today depend on applications to conduct business. These applications depend on the performance and availability of your IT infrastructure to work properly. WatchTower automatically discovers and monitors a wide array of major applications including Citrix, Exchange, Active Directory and IIS along with your underlying servers and network devices. In addition, it can monitor the availability of application servers including Weblogic, Tomcat, JBoss and others; databases including Oracle and SQL Server; and the performance of most any business process using configured or customized scripts.
CITTIO’s integrated application monitoring provides a view of IT performance without the high cost of monitoring from the end-user perspective. You won’t get everything but you will be able to gauge the reliability and latency of key business processes and receive alerts about problems before end-users pick up the phone to call to complain. And, if you want more visibility into application performance, including from the end-user perspective, CITTIO has partnered with the leader in this space to offer a complete solution.
CITTIO Database Monitor is an add-on module to WatchTower for centrally monitoring database performance, health and business statistics. Database Monitor centrally monitors and alerts on uptime, performance, behavior, table space, response times, SQL query results and other key database metrics across all major databases without requiring agents.
Anything that indicates performance degradation, latency, or an impending problem is recognized in an automated fashion. Notifications can then be sent to the appropriate resource based on a fault, exceeded threshold, or business event determined by one or multiple SQL queries. Database Monitor is helpful to Database Administrators who need to monitor and manage multiple critical databases in an automated fashion and want to proactively know about issues before they become serious problems. Database Monitor also feeds WatchTower dashboards to provide a deep “Single Pane of Glass” view into your IT Infrastructure performance and availability.
CITTIO’s WatchTower includes a built-in, all-encompassing Citrix polling solution, enabling customers to monitor their Citrix Metaframe infrastructure. Our remote Citrix agents may be deployed on any Windows workstation or server (e.g. 2000, XP, 2003) to test the responsiveness and health of any Citrix server farm. The agent supports deep synthetic transactions using the ICA protocol and measures the latency to and from any Citrix server.
CITTIO has an enhanced Citrix poller to communicate with the remote Citrix agent using SNMP. This allows an administrator to directly monitor a Citrix farm as well as simulate the “user experience” of running the Citrix application through our remote agent. All monitoring is centrally controlled through the Citrix poller parameters in the poller package browser.
