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  • Overview
  • Observer Training

Product Training and Consulting

Get benefits from our software sooner by utilizing our installation and training service.

We provide training for our Networking, Monitoring and Testing Products.

We offer Web training, which includes a live instructor and remote viewing capabilities.

Also offered is Onsite training. All training Web or Onsite is customized to the customer's needs and requirements.

Contact us or send Support and e-mail with your requirements.

For many of our products we prefer to provide a consultative approach which we believe and trains and assist users in learning what they need to know.

We provide a number of different training options for Observer. Please select the tab above to review.

 

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Web or On-site Training for Observer

All of our training programs for Network Instruments Observer, either over the Web or On-site can be customized to your needs.

Our Web training includes a live instructor and webinar capabilities for remote viewing. Pricing: $200 per course. Each additional participant is $100.

On-site Training for Observer In addition to the Web Training we provide customized on-site training starting at $2,000 per day.

For More Information or to Schedule Training Call: (866) 204-6289

We offer six 2-hour training programs for Network Instruments Observer. They are:

Course Details Below- Click to expand

Installation and Configuration

Web Course 1 – Installation and Configuration (2 Hours)

  • Product Architecture
  • Console Interface
  • Console Installation and Licensing
  • Probe Installation
    • Advanced Probe
    • Multi-Probe
    • Expert Probe
    • Full Duplex Gen 2
    • Wireless Probe Installation
    • Network Trending
    • RMON Probe
  • Monitoring Switches and Routers
    • NetFlow and sFlow
    • Configuring SNMP devices
      • Switches
      • Routers
      • SNMP Trending
    • Switched Observer Configuration
  • User Items
    • Print
    • Save
    • General Options
    • Probe Redirection
    • Upgrade Probes
    • Select Network Adapter
    • Discover Network Names
    • Switch Station Locator
  • GigaStor Interface

 

Real Time Monitors

Web Course 2 – Real Time Monitors (2 Hours)

  • Summary Statistics
  • Utilization Statistics
    • Bandwidth Utilization
    • Utilization Thermometer
    • Network Activity Display
    • Utilization History
  • Conversation Statistic
    • Pair Statistics
    • Top Talkers
    • Packet Size Distribution Statistics
    • Internet Observer
  • Network Health
    • Errors by Station
    • Ethernet Vital Signs
    • Collision Expert
  • Monitor
    • Router Observer
    • Web Observer
    • Protocol Distribution
  • Wireless
    • Wireless Site Survey
    • Wireless Access Point Load Monitor
    • Wireless Access Point Statistics
  • Triggers and Alarms
    • Network
    • SNMP

     

Filter, Capture and Expert Analysis

Web Course 3 – Filter, Capture and Expert Analysis (2 Hours)

  • Filters
  • Why and when to Capture
  • Capture Settings
  • Decode
    • Summary View
    • Expert Explanation
    • Events
    • Decode
    • Statistics
  • Analysis
    • Conversation Map
    • Time Interval Analysis
    • Stream Reconstruction
    • Server Analysis
    • What If Analysis
    • VOIP Analysis
  • Ping Trace Route
  • Multi-Hop Analysis
  • Application Analysis and Trending

 

 

Gathering Statistic

Web Course 4 – Gathering Statistic (2 Hours)

  • Configuration
    • Real Time Statistics
    • IP Statistics
  • Configuration SNMP
  • Network Trending Viewer
    • Tree
    • Viewing Tabs
    • Local Observer
    • Internet
    • SNMP
    • Word Document Report
    • Export
  • Web Browser Reporting
    • Network Trending
    • Switch Trending
    • Internet Trending
    • SNMP Trending
    • Custom Reports
    • Scheduling Reports
    • e-mail Report Delivery
  • SNMP Trending

 

Application Performance

Web Course 5 – Application Performance (2 Hours)

  • Planning For Application Analysis
  • Application Analysis
  • Using Real Time Statistics
    • Bandwidth Utilization
    • Network Activity Display
    • Utilization History
    • Conversation Statistic
    • Pair Statistics
    • Top Talkers
    • Packet Size Distribution Statistics
    • Internet Observer
    • Network Health
    • Efficiency History
  • Placement of Software Probes
  • Filters
  • Capture Settings
  • Analysis
    • Conversation Map
    • Time Interval Analysis
    • Server Analysis
    • What If Analysis
  • Multi-Hop Analysis
  • Decode Application Thread

 

Expert VoIP Analysis

Web Course 6– Expert VoIP Analysis (2 Hours)

  • Jitter
  • QOS / TOS / Precedence
  • Burstiness
  • Gap
  • Gap Duration
  • Compression Techniques (Codecs)
  • VoIP Expert
    • VoIP Summary
    • Probe Properties and ToS/QoS
    • Protocols and Precedence
    • RTP/RTCP Graph
    • Call Analysis
      • Connection Dynamics
      • Call ID Format
      • Jitter Units