OmniCenter Voice

OmniCenter Voice

OmniCenter® Voice™ is available as a stand-alone appliance, or as an integrated feature in Netreo’s flagship OmniCenter® Enterprise appliance, providing cost-effective and easy-to-deploy management and troubleshooting for IP Telephony environments. It provides in-depth visibility to all components of a Voice infrastructure, including voice mail, station sets, gateway, and server resources, displaying them all on a single “pane-of-glass”. This enables automatic identification of under-performing links and devices, real-time call quality tracking, and overall capacity planning. Call quality information can be determined via Mean Opinion Score (MOS) and R-Factor values from either actual or simulated Voice-over-IP traffic, allowing detection of potential voice-quality problems even before users perceive a problem.

Real-time status and alerts are displayed in the OmniCenter Voice web interface, and may be forwarded via virtually any alerting mechanism (email, pager, etc.) to the appropriate department or personnel for immediate attention. All historical trending data - such as uptime, performance, exceeded-threshold, and application availability - is archived for reporting purposes. Reporting options include ad-hoc, pre-configured, custom, and automated.

OmniCenter Voice

Monitoring & Reporting

• Streamlined web-based interface for simple reporting
• Instant or scheduled reports delivered via web or e-mail
• Graphical trending of voice call quality and related metrics
• Site-to-site call quality metrics

Fault Management

• Alerting based on call-quality thresholds
• Instant identification of problem sites, devices, and locations
• Real-time feedback on network conditions and performance trends

Automatic Call Path Tracing

• Automatically determine the network path of a voice call
• Detect and report on asymmetric paths and routing loops
• Find link, device, and threshold issues anywhere on the call path

Simple Administration

• Easy to install and configure
• Automated and scheduled reports delivered via e-mail
• No client or agent software to install
• Automatic configuration of statistics collection