Observer® is a network analyzer for LAN, wireless 802.11 a/b/g, low-utilization gigabit, Token Ring and FDDI networks. Observer provides real-time metrics, packet capture, decode, trending and more for shared and switched environments.
Observer is a software-only, network monitoring and troubleshooting tool. Observer is a 64-bit application. A 32-bit version is also included. Observer can monitor wired LANs and 802.11 a/b/g networks. With the addition of Network Instruments’ software or hardware probes, Observer can monitor multi-segment networks including LAN, WAN, gigabit and wireless. Observer Product Comparison
Matrix
Observer Standard
The first level of network control is to fully understand network health. With Observer, administrators gain critical insight to make network adjustments for improved efficiency. Observer also offers greater problem solving capabilities for faster troubleshooting. Protocol analysis, real-time statistics, trending and network troubleshooting.
- Capture, view and decode network traffic in real-time
- Analyze network traffic to diagnose critical problems
- Collect long-term trending statistics for proactive decision making
- Detect abnormalities quickly with custom triggers and alarms
Observer Expert
Pinpoint difficult problems through Expert Analysis. Expert Observer includes all the features of Observer and adds the next level of control by identifying network issues and offering immediate solutions. Dramatically reduce the time it takes to troubleshoot network problems with over 500 real-time experts.
- Expert Summary Problem Analysis
- Error events shown in a single, concise display in real-time
- For connection-oriented problems, double-click for further analysis
- TCP/UDP/ICMP Events
- Application Analysis for troubleshooting to the application layer
- Predict how network changes will affect response times
Observer Suite
The most feature-rich network management and analysis solution.
- Optimize network devices (including switches and routers) with a full SNMP management console
- Monitor LANs/WANs from a central location using RMON1, RMON2 and HCRMON collection consoles
- View statistics from any browser using the built-in Web reporting service
- Switch Station Locator displays names or addresses of devices by switch port using SNMP
- Full XML/SOAP Support to obtain access to error, capacity and historical network data to any application that supports XML or SOAP (Simple Object Access Protocol)
Observer Standard
The first level of network control is to fully understand network health. With Observer, administrators gain critical insight to make network adjustments for improved efficiency. Observer also offers greater problem solving capabilities for faster troubleshooting. Protocol analysis, real-time statistics, trending and network troubleshooting.
Observer Benefits:
- Convert your PC or laptop into a powerful analyzer
- Capture, view, and decode traffic in real time
- Instantly assess the effectiveness of network changes
- Monitor and graph real-time bandwidth utilization
- Save historical data
- Baseline your network Identify virus and hack attacks
- Collect statistics by user, packet size, or protocol
- Filter easily through data to isolate issues
- Perform stress testing
- Speed troubleshooting with proactive notification
- View router traffic patterns in real time
- Analyze your VLANs independently or in aggregate Monitor wired and wireless together
Feature Details Below - Click to expand
Packet Capture and Decode

- Over 550 primary protocols
- Countless
subprotocols (including wireless)
- Nanosecond
resolution
- Add
administrator comments to any packet
- Dynamic
port protocol decode
- Schedule
packet captures
- Conceal
private IP addresses
- Real-Time
Statistics
Real-Time Statistics

Over 30 real-time statistics available
- Network summary
- Bandwidth utilization
- Internet Observer
- Access point load monitor
- Pair statistics
- Protocol distribution
- Network activity
- Wireless site survey
- Router Observer
- VLAN Analysis
Top
Talkers

- Understand bandwidth usage by device
- Determine if a station is consuming too much bandwidth
- View LAN use patterns
- Detect faulty network hardware
- Make informed decisions about network segmentation
- Find broadcast storms
- Review switch usage and resource allocation
Filtering

- Include or exclude packets by address, address range, protocol offsets, and presets
- Use Boolean logic to create complex features
- Filter with Perl-compatible regular expressions
- Design filters visually
- Create protocol filters from the protocol distribution list
- Execute multiple filters concurrently
- Share filter libraries with other Observer users
- Quickly configure filters with fast post filtering
- Utilize data mining capabilities
Triggers and Alarms

- Flag activities or errors with a pre-defined list
- Set custom notifications based on any filter
- Receive alerts as vulnerabilities are detected
- Choose alert method (e-mail, pager, etc.)
- Obtain e-mails with virus information including source and destination
- Setup any trigger to have an associated action
- Pop up message windows
- Activate captures Start/append logs
- Print trouble tickets
- Execute external programs
- Manage triggers and alarms for multiple probes from one location
- Set a trigger on any WLAN activity
Network Trending and Reporting

- Collect trending data for Ethernet Internet VLANs WLANs
- Gain insight into total network health over time
- Collect and store network, Internet, and switch data for days, weeks, months, even years
- View a single time period (i.e. day or month) or create period-to-period comparison reports
- Obtain instant snapshots with Ready-Made Reports
Wireless Support

- Complete support for 802.11a/b/g
- Wireless types by station
- Errors by station Wireless
- Site Survey
- Determine AP Placement
- Site configuration tools
- Multiple security encryption options
- Long-term trending information
- Find rogue access points
- Signal quality and data rates
- Enforce WLAN security policies
- Wireless Triggers and Alarms
Internet Observer

- Obtain specific Internet activity
- Review individual Internet usage with Internet Patrol
- Receive true Layer 3 IP addresses with IP Pairs Matrix
- Use IP Subprotocols by Station to gain each users’ specific Internet usage by service
Expert Observer® speeds network troubleshooting
by proactively identifying network issues and offering immediate solutions.
Pinpoint difficult problems through real-time or post-capture Expert analysis.
Expert Observer includes all the benefits of
Standard Observer's
features plus additional Expert features for identifying network issues
and offering immediate solutions.
Expert Observer Benefits:
- Solve problems quickly with over 550 real-time Experts
- Predict network bandwidth and response time impacts
- Track and solve application problems
- View application session flows graphically
- Reconstruct data packets Isolate transaction and conversation delay
- Obtain instant expert explanation online for each event and item Grade LAN, WAN/Internet traffic differently
- Track errors, events, slow response, and slow connections
- Manage voice and video communication
- Collect VoIP and Application trending statistics
- Utilize WLAN Experts to solve WLAN problems
Observer goes beyond traditional Expert Explanations - It has very
detailed analysis for Application Performance, Wireless and VoIP.
Feature Details Below- Click to expand
Expert Analysis

The Observer Expert network analyzer contains a multitude of Expert Events to alert you to problems and help you quickly solve them.
Expert Events work both in real time and post-capture, allowing you the function and flexibility to handle problems as they arise. Once an Expert alerts you to an issue, it offers likely causes and potential remedies.
Expert Summary Problem Analysis

Shows error events in a single, concise display. For connection-orientated problems, a simple double-click drills down for further analysis. Expert problem identification is displayed for TCP/UDP/ICMP, Wireless, IPX/SPX, NetBIOS/NetBEUI, SQL and Frame Relay.
TCP/UDP/ICMP Events

Shows protocol-based and application-based problems in real-time. Local traffic is judged using different criteria than WAN/Internet traffic to help make certain no false readings are provided. All port-based services are tracked, slow response/no response and slow connect/no connect are flagged and sorted by severity. A generic TCP conditions expert tracks all port-based protocols for slow response or connection characteristics.
Connection
Dynamics

Provides a graphical view of system conversations. Packet-to-packet delay times are shown visually, allowing instant identification of long latency and response times. Retransmissions and lost packets are flagged in red for quick identification. Should a particular packet require further investigation, its decode is only a click away.
Time Interval Analysis

Any conversation
can be displayed as a drill-down from any problem identified
in the IP/TCP/UDP Experts. Time Interval Analysis shows network errors
organized by time periods to identify whether a problem is sporadic
or consistent throughout the day. This information is critical in determining
if a problem is spread throughout a period of hours, or if it localized
to a specific time span. Network utilization within the Interval Analysis
is displayed to help match slow responses with heavy network load.
Server Analysis

Displays
a server's response times charted against the number of simultaneous
requests asked of that server. Response times are charted for recorded
request sets, and plotted for predicted response times as request loads
increase.
What If Modeling

Starts
with measurements based on actual client/server conversations, or peer-to-peer
conversations and plots possible response time, utilization and packet
flow scenarios. This allows you to predict network bandwidth and response-time
impact for topology changes (e.g. 10MB to 100MB) or by changes in variables
such as average packet size, send-to-receive packet ratio, latency,
server load, number of users. This live-modeling lets you
assess the impact of possible network or application changes.
MultiHop Analysis

MultiHop Analysis and capture feature offers time synchronization technology
that can track conversations through multiple segments, hops, and routes
and identify the delays between hops. Require a probe at each hop to
capture all points of a conversation. This feature quantifies transaction
time between PC and server using a Network Instruments exclusive method
of synchronizing captures. Pinpoint bottlenecks within specific conversations
or verify if 3rd party service providers are performing to their SLA.
Helps isolate if slowdowns are due to network delay or system processes.
VoIP
VoIP Expert Details
- Monitor connections to improve VoIP performance
- Save or play voice conversations or streaming video
- Offers relevant and actionable detail and diagnostics
- High-level VoIP traffic summaries In-depth
- Call Detail Records Over 50 event and threshold-based VoIP Experts
- Displays the individual MOS and R-factor for every call
- Customize impairment factors of the E-model depending on your needs
- See reports on QoS by call, packet, and protocol
- Understand VoIP utilization to plan upgrades
- Sort TCP sub-protocols by precedence bit to help prioritize VoIP traffic
- Review flow including call setup, duration, and teardown
- Jump immediately to Connection Dynamics to understand direction and delay of every packet in the stream
- Monitors VoIP across LAN, WAN, gigabit, and WLAN
- Shows current and maximum jitter
- Analyze H.323/SIP conversational data
Stream Reconstruction
Capture traffic and recreate communications. Rebuild web pages (including images), and reconstruct e-mails, VoIP calls, documents, and IMs. Help maintain corporate Internet usage policies, assist law enforcement, and contribute toward Sarbanes-Oxley compliance.
Application Performance and Analysis
Application Analysis Details
Observer Expert’s application analysis boasts a depth and detail unique in the network analyzer space. Our solution helps you ensure application uptime—and business productivity—in a single network and application performance package.
With Application Analysis:
- Monitor response time
- Gather detailed performance metrics
- Graphically pinpoint delay
- Create and monitor device groups
- Predict impact of new applications
Observer
Suite® encompasses all the functionality of Standard Observer and Expert Observer plus includes support for SNMP and RMON device management with Web Reporting tools. Observer Suite is a network analyzer for LAN, wireless, 802.11 a/b/g, low-utilization gigabit, Token Ring, and FDDI shared and switched networks. For maximum analysis performance, Observer Suite is a 64-bit application. A 32-bit version is also included.
Observer Suite Benefits:
- Optimize devices with a full SNMP management console
- Configure and update SNMP device parameters all from a single location
- Monitor different network segments from a central location using RMON1, RMON2 and HCRMON collection consoles
- View statistics from any web browser
- Obtain secure remote access of trending reports and SNMP data through any Web browser
- Identify client/server relationships automatically
- Automate report delivery Experts
Feature Details Below- Click to expand
SNMP Device Management

- Support multiple views of SNMP device data
- View readable and writeable SNMP objects
- Perform trending on time-based SNMP data
- Baseline data for comparison reports
- Multiple notifications are available upon trap receptions
- Includes a MIB compiler to support any vendor
- Utilize one tool for multi-vendor hardware networks
- Display names or addresses of devices by switch port
RMON Device Management

- Monitor and control any RMON-standard device
- Fully compliant with all RMON1/2 specifications
- RMON console supports high capacity RMON (HCRMON)
Web
Reporting

- Share Observer reports with non-Observer users
- Generate reports dynamically
- Configure reports based on time, station, switch, or SNMP data
- Obtain current and historical trends
- Secure access with password protection
- Control report access at the administrator level
- Define different user levels
- Distribute network “Weather Reports” via your corporate intranet/extranet
- Quickly publish data with Ready Made or Custom reporting options
- Drill down inside any report for deeper analysis
Other
Suite Features
Full
XML/SOAP Report
- Obtain
access to error, capacity, and historical network data to any application
that supports XML or SOAP (Simple Object Access Protocol)
|
Custom Decode Kit
- Add
custom, proprietary, or additional protocols to Observer decodes
- Full
wireless support
|