ClientVantage
A robust end-user
experience monitoring solution for critical applications
IT administrators
and operations managers face an increasingly difficult challenge ensuring
applications are available and perform at acceptable levels. Systems and applications
are more complex, users more demanding. ClientVantage provides an alternative
to hit-or-miss methods by getting to the right information automatically.
It provides diagnostic data to narrow down the cause of application performance
problems so IT teams know where to look, even before problems affect end users.
ClientVantage
offers two proven methods that address different types of end-user monitoring
needs. These methods are complementary and are often used in combination with
each other and other Vantage solutions:
- Agentless
monitoring measures the application response times experienced by every
user of every application. It passively collects data from anywhere in your
network from an easy-to-maintain centralized location.
- Active
monitoring lets you gauge the response times for key business applications
against established thresholds using dedicated workstations that replay
scripted transactions or scriptless application measurements. Active agents
represent predictable users in a known environment performing measurements
at scheduled intervals, therefore, providing "control" measurements.
With ClientVantage,
you can:
- understand
application service quality from the end users perspective
- monitor
all users and all business transactions all the time and prioritize performance
problems by number of affected business users or locations
- accelerate
application performance problem resolution and eliminate finger pointing
with immediate fault domain isolation
- meet service
level agreements for critical business applications such as Oracle Forms,
Siebel, SAP
- notify key
personnel automatically when application service-level exceptions occur
- pinpoint
application performance problems caused by inefficient application design
- create application
performance reports with real-time and historical data for trend analysis
