You don’t need a performance guru on your IT staff with the optional ApplicationVantage Expert Analysis on duty. This module uses a proven troubleshooting methodology to guide users through the problem resolution process so that problems are addressed quickly and accurately, often using less experienced personnel.
The Expert Analysis also includes a Task Report Card, which summarizes transaction performance. A transaction that receives a low grade on the Task Report Card provides users with valuable insight that an investigation may be necessary.
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Expert Analysis The Expert Analysis makes it easy for the user to solve problems quickly and accurately. |
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Task Report Card The Task Report Card summarizes transaction performance. |
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